At Nintgamest, your satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to help.

Returns

  • You may return most new, unopened items within 30 days of delivery for a full refund.

  • Items must be returned in their original packaging, including all accessories and manuals.

  • To start a return, contact us at support@nintgamest.com or call us at +1 (831) 540-8095 with your order number.

Refunds

  • Once we receive and inspect your return, we will notify you by email.

  • Approved refunds will be processed to your original method of payment within 3–5 business days.

  • Shipping charges (if any) are non-refundable unless the return is due to our error (damaged, defective, or incorrect item).

Exchanges

  • If you received a defective or incorrect item, please contact us immediately. We’ll provide a prepaid return label and send a replacement at no extra cost.

Non-Returnable Items

  • Digital products, gift cards, and downloadable software are not eligible for return or refund.

  • Opened software, used accessories, and items not in their original condition may not be eligible for a full refund.

How to Start a Return

  1. Email support@nintgamest.com with your order number and reason for return.

  2. Wait for our reply with return instructions and (if applicable) a prepaid return label.

  3. Pack your item securely and send it back to us.

Questions?

For any questions or concerns about your order, contact us at support@nintgamest.com or call +1 (831) 540-8095.
We’re here Monday to Friday, 9:00 AM – 5:00 PM (Central Time).

Thank you for shopping with Nintgamest!